At Ford we understand that purchasing a new vehicle is a big decision. For most of us, it's the second biggest purchase we'll make in life so it's important to always have peace of mind. Sometimes the unexpected does occur but you can rest assured knowing we'll look after you and aim to keep you on the road with the following solutions. Please note, terms and conditions may apply, please contact us to discuss these further.
Our goal is to ensure that even if your Ford is immobilized, whether at home or while traveling, any inconvenience to you and your family is minimized. Should you ever require assistance, all you need to do is dial our 24-hour assistance hotline: 0800 15 16 17.
Five Year Perforation Corrosion Warranty
This covers the original vehicle's body against perforation corrosion for the first five years of its life. To learn more about this, please click here.
Ford NZ Customer Assistance Centre
You'll always find us responsive to your needs. If you wish to discuss anything further, feel free to phone 0800 FORD NZ (0800 367 369).