Ford's Various Services


Our commitment to you

Convenience. Reliability. And no nasty surprises. They’re what service should be. Feel at ease knowing that your car is being serviced by trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do. No job is too big for our friendly service staff and it doesn't stop with just Ford - we can service and repair all makes and models. 

With full workshop facilities, we'll provide a thorough inspection whilst keeping you fully informed throughout the entire process. We will advise what we feel is right to get your vehicle back to its best and we'll provide you with an accurate estimate of pricing before any work is carried out.

Our Wellington and Paraparaumu service departments are open Monday-Friday 7.30am - 5.30pm. Our Porirua Service Centre is open Monday-Friday 7.30am - 5.30pm and 9.00am - 12.00pm on Saturdays. However, if you require assistance outside of these times, please refer to one of the following:

  • If your Ford is less than 3 Years old and still covered by the Ford New Zealand Express Warranty phone 0800 15 16 17.
  • If your vehicle is not covered by any warranty and you need assistance outside of our normal business hours you can phone 027 224 4818. If you leave a message, one of our staff will be in touch as soon as they can.

 


Rethink what service should be

  • Loan Car

    We have a range of Ford loan vehicles to keep you on the go. So when you book a scheduled service, book a late model loan car that works for you.1


  • MapCare*

    When you have a Ford with sat-nav we can help you stay on track with map updates included with every scheduled service.2
    *Only available on SYNC2 models when software updates are available.

  • Extended Roadside Assistance

    Assistance even after your new car's standard Roadside Assistance ends. Keep servicing with us and receive Extended Roadside Assistance with your scheduled service. No matter how old, or how many kilometers it has done.3


  • Vehicle Report Card

    Bring your Ford in for a service and we will complete a vehicle report card with a straight-forward indication of what was looked at, and what might need to be looked at in the future.



Book a service today with us and experience what service should be. 

See ford.co.nz for full terms. 1. Loan Car – Vehicle model availability may vary. Available to eligible customers at participating dealers on scheduled logbook service or overnight warranty repairs. Booking required. Participating Dealers may require customers to comply with general usage conditions. 2. MapCare – Available annually at participating dealers with scheduled logbook services for up to 7 years (but no later than 30 September 2024). For eligible customers only. For vehicles fitted with SYNC®2 satellite navigation. 3. Extended Roadside Assistance - Excludes vehicles being used for hire and reward (taxis & rental vehicles, incl. camper vans). For eligible customers only at participating Dealers. Roadside Assistance provided with your scheduled logbook service for 12 months or until your next eligible scheduled service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership.

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